At Apollo Dental, you have the right:

  • To be treated with respect, consideration, and dignity by all doctors and team members in the dental practice.
  • To privacy as it relates to your personal information and dental care. Patients shall be assured confidential handling of their dental and financial records and may approve or refuse their release, except when required by law.
  • To the degree known, receive information regarding your dental diagnosis, treatment, prognosis, alternatives, associated risks, and the expected cost sufficient to assure an informed choice.
  • To be given the opportunity to participate in decisions involving your dental care, except when such participation is not possible for medical reasons.
  • To request an interpreter if necessary.
  • To refuse participation in scientific research.
  • To change dentists within the practice or transfer to another location.
  • To be informed of the wide range of dental services available to you.
  • To after-hours and emergency care should the need arise.
  • To be informed of the payment/financial policy.
  • To provide feedback, express grievances or make suggestions by verbally communicating them to a doctor or team member, through our patient satisfaction survey or by submitting them in writing to:
    Apollo Dental
    2200 County Road C West, Suite 2210
    Roseville, MN 55113

As a patient, you have the responsibility to:

  • Be considerate of the privacy and rights of other patients and be respectful to all doctors and team members in the practice.
  • Provide complete and accurate information, to the best of your ability, about your health, any medications, including over-the-counter products and dietary supplements, and any allergies or sensitivities.
  • Follow the treatment plan prescribed by your provider for you and/or your children, and participate in your/their care.
  • Accept personal financial responsibility for any charges not covered by your insurance.
  • Notify Apollo Dental, at least 24 hours in advance, if you are unable to keep a scheduled appointment(s).
  • Understand and ask questions regarding your dental treatment.
  • Continue care with recommended appointments and follow through with after care instructions.

If you have any questions, please speak with your doctor or call us.